- 30 minaverage response to urgent issues
- 24/7/365helpdesk and NOC
- 1contract, account manager and review
- 1,000+clients across the UK
- 3 ISOs9001, 14001 and 45001 certified
When Does a Warehouse Need an FM Partner?
Most clients come to us when managing the site starts taking time away from running the operation.
Too many contractors
Separate suppliers for security, cleaning, grounds, pests and maintenance.
Reactive firefighting
Problems fixed after they stop the operation, not before.
Compliance gaps
Statutory checks and certificates that are hard to track.
Costs creeping up
No single view of what the site costs to run.
Multi-site networks
Different standards at every depot.
Small site teams
No dedicated facilities manager on site.
Soft FM direct · hard FM via partners
What’s Included in Warehouse FM?
Choose the services your site needs. We’ll manage them as one.
Soft FM.
- Security and cleaning
- Washrooms and consumables
- Pest control
- Delivered by ProFM
Grounds and Gritting.
- Landscaping and verges
- Winter gritting
- Snow clearance
- Yard upkeep
Hard FM.
- Electrical and mechanical
- Fire safety systems
- Building fabric
- Via accredited partners
Planned Maintenance.
- PPM schedules
- Statutory compliance
- Asset records
- Via accredited partners
Reactive Maintenance.
- One number to call
- 24/7/365 helpdesk
- Urgent response
- Job tracking
Racking Inspection.
- Annual expert inspection
- Damage reporting
- Repairs arranged
- Via accredited partners
Hard FM and Soft FM: What We Cover
Honest about what our own teams deliver and what we manage through partners.
Soft FM.
The people and activity inside your site.
- Security and gatehouse
- Warehouse and industrial cleaning
- Washrooms and consumables
- Grounds maintenance and gritting
- Pest control
Hard FM.
The building and its systems.
- Electrical and mechanical
- Heating, ventilation and plumbing
- Fire safety systems
- Building fabric and dock doors
- Racking inspection
ProFM Group have been awarded the security contract for our new £32M facility here at Newport. The team at ProFM Group worked closely with the Royal Security Team to make the day run smoothly.
CAF Rolling Stock
Rail manufacturing, Newport
Proof, not promises
Why Choose ProFM for Facilities Management?
These are the things you can check before you choose us.
One point of contact
One account manager and one monthly review for every service on your site.
Soft FM delivered directly
Security, cleaning, washrooms, consumables, grounds, gritting and pest control by ProFM teams.
Hard FM through accredited partners
Electrical, mechanical and fire systems coordinated by ProFM, with partners vetted by us.
24/7/365 support
Helpdesk, NOC and customer portal, with 30-minute average response to urgent issues.
Accredited, vetted and audited
Don’t Take Our Word for It
of 830+ SIA Approved Contractors
ACS rankings, May 2024ACS audit score
Every year since 2020of all ACS audits
Every year since 2017
Frequently Asked Questions
Do You Offer Hard Facilities Management (E.G Electrical, Fire Systems)?
While our core strength lies in Soft FM, we coordinate with accredited contractors to handle building maintenance under Hard FM categories, including HVAC, fire safety systems, electrical repairs, plumbing, and structural upkeep.
Do You Support Sustainability And Energy-Efficiency Initiatives?
Yes. Our FM work includes energy-saving lighting upgrades, waste reduction and recycling programs, smart metering, and broader ESG-aligned practices, helping clients meet net‑zero goals and reduce operational costs.
What is the difference between hard and soft FM?
Hard FM looks after the building: heating, electrics, plumbing, fire systems and structure. Soft FM looks after the people and activity inside it: security, cleaning, washrooms and grounds. ProFM delivers soft FM directly and coordinates hard FM through accredited partners.
Can you combine security and cleaning on one contract?
Yes. You get one contract, one account manager and one monthly review, and our officers and cleaners work to the same site inductions and procedures.
Get a quote
One Contract for the Whole Site
Tell us what your site needs and we’ll build one plan for security, cleaning and FM.
- Free site survey with a named account manager
- One contract for security, cleaning and FM
- 24/7/365 National Operations Centre