Hard FM.
Hard FM looks after the building itself: electrics, heating and ventilation, plumbing, fire safety systems and building fabric.
ProFM coordinates this work through accredited partners, managed under your ProFM contract.

- 30 minaverage response to urgent issues
- 24/7/365helpdesk and NOC
- 1contract, account manager and review
- 1,000+clients across the UK
- 3 ISOs9001, 14001 and 45001 certified
When to Bring Hard FM Into One Contract
Statutory checks
Fire, electrical and gas certificates to keep current.
Breakdowns
Dock doors, levellers and heating that fail at the worst time.
Many trades
Electricians, plumbers and engineers to manage.
Unplanned costs
Reactive repairs that could have been planned.
Fire safety
Alarms, extinguishers and emergency lighting.
Ageing buildings
Fabric repairs on older units.
Soft FM direct · hard FM via partners
What’s Covered?
Managed by ProFM, delivered by vetted, accredited partners.
Electrical.
- Fixed wire testing
- Emergency lighting
- PAT testing
- Repairs
Mechanical.
- Heating and ventilation
- Plumbing
- Dock doors and levellers
- Repairs
Fire Safety.
- Fire alarm servicing
- Extinguishers
- Sprinkler checks
- Records for insurers
Fabric.
- Roofs and cladding
- Doors and shutters
- Floors and joints
- Minor works
ProFM Group have been awarded the security contract for our new £32M facility here at Newport. The team at ProFM Group worked closely with the Royal Security Team to make the day run smoothly.
CAF Rolling Stock
Rail manufacturing, Newport

Proof, not promises
Why Choose ProFM for Facilities Management?
These are the things you can check before you choose us.

One point of contact
One account manager and one monthly review for every service on your site.

Soft FM delivered directly
Security, cleaning, washrooms, consumables, grounds, gritting and pest control by ProFM teams.

Hard FM through accredited partners
Electrical, mechanical and fire systems coordinated by ProFM, with partners vetted by us.

24/7/365 support
Helpdesk, NOC and customer portal, with 30-minute average response to urgent issues.
Accredited, vetted and audited
Don’t Take Our Word for It
of 830+ SIA Approved Contractors
ACS rankings, May 2024ACS audit score
Every year since 2020of all ACS audits
Every year since 2017Frequently Asked Questions
What is hard FM?
Hard FM covers the physical building and its fixed systems: electrics, heating, ventilation and air conditioning, plumbing, fire safety systems, lifts, dock doors and the building fabric. These are the services that keep the building safe, legal and working, and many have statutory inspection requirements.
Does ProFM deliver hard FM itself?
ProFM delivers soft FM, such as security, cleaning and grounds, with its own teams. Hard FM work, such as electrical, mechanical and fire systems, is carried out by accredited partner engineers that ProFM vets, schedules and manages under your contract, so you still have one account manager, one helpdesk and one monthly review.
What is the difference between hard and soft FM?
Hard FM looks after the building: heating, electrics, plumbing, fire systems and structure. Soft FM looks after the people and activity inside it: security, cleaning, waste, washrooms and grounds. Most warehouses need both, and putting them under one contract removes the gaps between suppliers.
Which hard FM checks are legal requirements?
Many are, including fire alarm and emergency lighting testing, fixed wire electrical testing, gas safety where applicable and water hygiene risk assessments. The exact list depends on your building and lease. We build a compliance calendar for your site so nothing is missed.
Can you take over hard FM from our current suppliers?
Yes. We start by collecting your asset list, certificates and contract dates, then plan a handover so statutory checks don’t lapse during the switch. Existing suppliers can stay on until their contracts end if that works better for you.

Get a quote
One Contract for the Whole Site
Tell us what your site needs and we’ll build one plan for security, cleaning and FM.
- Free site survey with a named account manager
- One contract for security, cleaning and FM
- 24/7/365 National Operations Centre












