Soft FM.

Soft FM covers the services that make a building safe, clean and pleasant to work in: security, cleaning, waste, washrooms, consumables, grounds maintenance, gritting and pest control. ProFM delivers these directly with its own trained teams, rather than subcontracting them.

Hard FM looks after the building: heating, electrics, plumbing, fire systems and structure. Soft FM looks after the people and activity inside it. Most warehouses need both, but soft FM is where day-to-day disruption usually starts, for example a missed clean before an audit or an unchecked gate.

One contract means one induction, one account manager, one monthly review and one invoice. Our officers and cleaners work to the same site rules and report issues into the same system, which removes the gaps that appear when several suppliers each look after one service.

Yes. Many clients start with security or cleaning, then add gritting, pest control or consumables once the first service is settled. Each addition is priced separately and joins the same monthly review.

Yes. ProFM Group works with more than 1,000 clients across the UK, so we can run soft FM across a network of warehouses to one standard, with site-level reporting and a single point of contact.