Planned Maintenance (PPM).

PPM is scheduled servicing of a building’s systems and equipment, such as heating, lighting, dock doors, fire alarms and emergency lighting, carried out at set intervals so wear and faults are found and fixed before they cause a breakdown. For a warehouse, it means fewer dock doors failing mid-shift and fewer surprises at audit time.

ProFM delivers soft FM, such as security, cleaning and grounds, with its own teams. Hard FM work, such as electrical, mechanical and fire systems, is carried out by accredited partner engineers that ProFM vets, schedules and manages under your contract, so you still have one account manager, one helpdesk and one monthly review.

A typical schedule covers fire alarm and emergency lighting tests, fixed wire electrical testing, heating and ventilation servicing, water hygiene checks, dock door and leveller servicing, roller shutters and building fabric inspections. We build the asset register with you first, then set frequencies around legal requirements, manufacturer guidance and how hard your site works the equipment.

Every visit is logged against the asset with a report, and certificates are stored so they’re ready for insurers, landlords and your own clients’ audits. Remedial actions are tracked until they’re closed, and your monthly service review shows what was completed, what is due and anything we recommend.

Usually, yes. Planned work is scheduled around your shifts at standard rates, whereas reactive call-outs often come at short notice, out of hours and with lost productivity on top. PPM also extends the life of equipment such as dock levellers and heating plant, which pushes back expensive replacements.

Yes. That’s the main reason clients ask us. PPM is coordinated through the same account manager and helpdesk as your security and cleaning, and our officers on patrol can flag visible faults, such as failed lights or damaged doors, into the same system.